Title: CresentAI Chatbot
Author: vkinyua
Published: <strong>24 ມັງກອນ 2026</strong>
Last modified: 27 ມັງກອນ 2026

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ຄົ້ນຫາປລັກອິນ

![](https://ps.w.org/cresentai-chatbot/assets/icon-256x256.png?rev=3447868)

# CresentAI Chatbot

 ໂດຍ [vkinyua](https://profiles.wordpress.org/vkinyua/)

[ດາວໂຫຼດ](https://downloads.wordpress.org/plugin/cresentai-chatbot.1.0.4.zip)

 * [ລາຍລອຽດ](https://lo.wordpress.org/plugins/cresentai-chatbot/#description)
 * [ການຣີວິວ](https://lo.wordpress.org/plugins/cresentai-chatbot/#reviews)
 *  [ການຕິດຕັ້ງ](https://lo.wordpress.org/plugins/cresentai-chatbot/#installation)
 * [ການພັດທະນາ](https://lo.wordpress.org/plugins/cresentai-chatbot/#developers)

 [ການຊ່ວຍເຫຼືອ](https://wordpress.org/support/plugin/cresentai-chatbot/)

## ຄຳອະທິບາຍ

CresentAI Chatbot adds a customizable AI-powered chat widget to your WordPress website.

### Key Features

 * Quick setup: Signup for free API key from chatbot.cresentai.com
 * Customization: Adjust colours, modes (expanded/collapsed), titles, prompts, and
   more via the settings page.
 * AI responses: Resolve 80% of customer queries without human intervention.
 * Live Chat Mode: Toggle between live agent and AI responses (e.g., automated during
   weekends, holidays, or night time).
 * Multi-user support: Add, remove, or disable agent users.
 * Analytics: Track customer questions, view statistics, and optimize support.
 * Conversation tracking: Preview, search past conversations, and mark as handled.
 * Chat ratings: Allow users to rate sessions (1-5 stars) for feedback and improvement.
 * Automatic escalation: AI flags unresolved chats for human review.
 * Trainable AI: Upload documents (Word, PDF, text) or paste content to train the
   chatbot.
 * Optional user details collection: Enforce name & email capture before chats (
   configurable).

**Important: This plugin requires connection to external services**
 The plugin 
loads a JavaScript file from Cloudflare Pages and communicates with the CresentAI
backend API.

**External services used:**

 1. **Chatbot frontend script**
 2.  * Domain: https://cresentai.pages.dev
     * Purpose: Loads the chat widget interface and handles frontend rendering & user
       interaction
     * What is sent: Only the API key you provide in settings + messages typed by your
       visitors
     * When: Every page load (when API key is set)
     * Links:
        - Terms of Use: https://chatbot.cresentai.com/terms
        - Privacy Policy: https://chatbot.cresentai.com/privacy-policy
 3. **CresentAI Backend API**
 4.  * Domain: https://api2.cresentai.com (API endpoint for chat processing)
     * Purpose: Processes messages, provides AI responses, handles live chat routing,
       stores conversation history. All chat data is processed and stored on CresentAI
       servers.
     * What is sent: Chat messages, optional visitor name/email (if mandatory collection
       enabled), site URL, API key
     * When: When visitor sends message or when mandatory details are collected
     * Links:
        - Terms of Use: https://chatbot.cresentai.com/terms
        - Privacy Policy: https://chatbot.cresentai.com/privacy-policy

You need to register and get a free API key at https://chatbot.cresentai.com to 
use this plugin.

## ພາບໜ້າຈໍ

 * [[
 * [[

## ການຕິດຕັ້ງ

 1. Upload and activate the plugin
 2. Go to Settings  CresentAI Chatbot
 3. Enter your API key (get it at https://chatbot.cresentai.com)
 4. Customize colors, modes, and prompts as needed.
 5. The chatbot widget will appear on your site’s frontend.

## ຄຳຖາມທີ່ພົບເລື້ອຍ

### How do I get an API key?

Register for free at https://chatbot.cresentai.com

### What data is sent to CresentAI?

Visitor chat messages + optional name/email (if collection is enforced). Site URL
and your API key are also sent.

### Is the chatbot customizable?

Yes, adjust themes, colors, and prompts in the settings.

### Is there a privacy policy for the service?

Yes  https://chatbot.cresentai.com/privacy-policy

## ການຣີວິວ

ບໍ່ມີການຣີວິວສຳລັບປລັກອິນນີ້.

## ຜູ້ຮ່ວມພັດທະນາ ແລະ ຜູ້ພັດທະນາ

“CresentAI Chatbot” ແມ່ນຊອຟແວໂອເພັນຊອດ (Open Source). ບຸກຄົນຕໍ່ໄປນີ້ໄດ້ມີສ່ວນຮ່ວມ
ໃນການພັດທະນາປລັກອິນນີ້.

ຜູ້ຮ່ວມພັດທະນາ

 *   [ vkinyua ](https://profiles.wordpress.org/vkinyua/)

[ແປ “CresentAI Chatbot” ເປັນພາສາຂອງເຈົ້າ.](https://translate.wordpress.org/projects/wp-plugins/cresentai-chatbot)

### ສົນໃຈຮ່ວມພັດທະນາບໍ່?

[ເບິ່ງລະຫັດ](https://plugins.trac.wordpress.org/browser/cresentai-chatbot/), ກວດເບິ່ງ
[ຄັງເກັບ SVN](https://plugins.svn.wordpress.org/cresentai-chatbot/), ຫຼື ຕິດຕາມ 
[ບັນທຶກການພັດທະນາ](https://plugins.trac.wordpress.org/log/cresentai-chatbot/) ຜ່ານ
[RSS](https://plugins.trac.wordpress.org/log/cresentai-chatbot/?limit=100&mode=stop_on_copy&format=rss).

## ບັນທຶກການປ່ຽນແປງ

#### 1.0.3

 * Cosmetic changes in description.
 * Added Author url

#### 1.0.2

 * Use proper wp_enqueue_script() instead of direct echo
 * Improved external service documentation in readme

#### 1.0.1

 * Initial release

## ຂໍ້ມູນກຳກັບ (Meta)

 *  ເວີຊັນ **1.0.4**
 *  ອັບເດດຫຼ້າສຸດເມື່ອ **4 ເດືອນ ທີ່ຜ່ານມາ** ທີ່ຜ່ານມາ
 *  ການຕິດຕັ້ງທີ່ໃຊ້ງານຢູ່ **ໜ້ອຍກວ່າ 10**
 *  ເວີຊັນ WordPress ** 5.0 ຫຼື ສູງກວ່າ **
 *  ທົດສອບເຖິງເວີຊັນ **6.9.4**
 *  ເວີຊັນ PHP ** 7.4 ຫຼື ສູງກວ່າ **
 *  ພາສາ
 * [English (US)](https://wordpress.org/plugins/cresentai-chatbot/)
 * ແທັກ
 * [AI](https://lo.wordpress.org/plugins/tags/ai/)[chatbot](https://lo.wordpress.org/plugins/tags/chatbot/)
   [customer support](https://lo.wordpress.org/plugins/tags/customer-support/)[lead generation](https://lo.wordpress.org/plugins/tags/lead-generation/)
   [live chat](https://lo.wordpress.org/plugins/tags/live-chat/)
 *  [ມຸມມອງຂັ້ນສູງ](https://lo.wordpress.org/plugins/cresentai-chatbot/advanced/)

## ການໃຫ້ຄະແນນ

ຍັງບໍ່ມີການສົ່ງຄຳວິຈານເທື່ອ.

[Your review](https://wordpress.org/support/plugin/cresentai-chatbot/reviews/#new-post)

[ເບິ່ງ ຄຳຄິດເຫັນ ທັງໝົດ](https://wordpress.org/support/plugin/cresentai-chatbot/reviews/)

## ຜູ້ຮ່ວມພັດທະນາ

 *   [ vkinyua ](https://profiles.wordpress.org/vkinyua/)

## ການຊ່ວຍເຫຼືອ

ມີຄຳຖາມ ຫຼື ຕ້ອງການຄວາມຊ່ວຍເຫຼືອບໍ່?

 [ເບິ່ງຟໍຣັມການຊ່ວຍເຫຼືອ](https://wordpress.org/support/plugin/cresentai-chatbot/)